FAQ's
- My Account
- Order Status
- Shipping Information
- Returns + Exchanges
- Pricing + Billing
- Guarantees
- Buyer's Guide
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My Account
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Order Status
• Has my order shipped?
• When will my order ship?
• How do I track my order?
• How do I change quantities or cancel an item in my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my back order arrive? -
Shipping Information
• How much is my shipping?
• When will my order ship?
• Do you ship internationally?
• An item is missing from my shipment.
• When will my back order arrive? -
Returns + Exchanges
• What is your return policy?
• How do I return my product?
• I received the wrong product.
• How do I change quantities or cancel an item in my order? -
Pricing + Billing
• What are my payment choices?
• Do I have to pay sales tax?
• When will my credit card be charged?
• I have a question about my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• How do I use a coupon/discount code? -
Guarantees
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Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
